Keepscape

Terms of Service

Effective date: September 23, 2026 · Last updated: September 25, 2026

These Terms of Service ("Terms") are a legal agreement between you and fan yuan, an independent developer operating as Keepscape ("Keepscape", "we", "our", or "us"), governing your use of the Keepscape mobile application, the keepscape.net website, and related services (together, the "Service"). By downloading, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

This is a global agreement. It includes region-specific addenda for Japan and the European Economic Area (EEA), the United Kingdom, and Switzerland.

1. The Service

Keepscape helps you capture and organize personal objects as keepsakes and, on request, generate interactive 3D models and orbit media from the media you select. Keepsake details and photos in signed-in libraries, including Live Photo motion, are automatically backed up to Keepscape cloud storage, with 1 GB of included library storage per account. Cloud features require an internet connection and may use third-party providers. Features may change, and some features are experimental or provided in limited regions.

2. Apple and third-party terms

The app is distributed through the Apple App Store. Your use of the app is also subject to Apple's applicable terms, including Apple's standard End User License Agreement (the "Apple Standard EULA") and the App Store terms of service. If these Terms conflict with the Apple Standard EULA in respect of the app, the Apple Standard EULA controls to the extent of the conflict. Purchases and refunds are administered by Apple.

3. Eligibility and your account

You must be at least 13 years old (or the applicable minimum age in your country, including 16 where required) and able to form a binding contract. You are responsible for the accuracy of your account information, for keeping your credentials and device secure, and for all activity under your account. Notify us promptly of any unauthorized use.

4. Your content and licence

You retain ownership of the photos, media, stories, recordings, and other content you add ("Your Content"). You grant us a limited, worldwide, non-exclusive licence to host, store, reproduce, transmit, and process Your Content solely to operate and provide the Service — for example, to sync your keepsakes, generate 3D models you request, create share links you initiate, and secure the Service. This licence ends when you delete the relevant content, except for residual copies in backups for a limited period and as required by law.

You represent that you have all rights necessary to submit Your Content and that it does not infringe or violate the rights of others or any law. You are responsible for Your Content.

5. Acceptable use

You agree not to use the Service to store, generate, or share content that is unlawful, infringing, defamatory, harassing, hateful, sexually exploitative of minors, or otherwise harmful; to attempt to reverse engineer, disrupt, overload, or gain unauthorized access to the Service; to circumvent purchase or credit systems; to use the Service to build a competing dataset or product; or to violate any applicable law. We may remove content or suspend or terminate access for violations.

6. Credits, purchases, and refunds

Cloud generation features consume credits. Credits are digital entitlements used only within the Service to request generation; they have no cash value, are not transferable, and do not expire. Credits are sold as consumable in-app purchases and verified through Apple. All purchases and refund requests are handled by Apple under the App Store terms. Failed generations are automatically returned to your balance as described in the app. We do not process card payments and cannot directly issue App Store refunds.

7. AI-generated output

3D models and orbit media are generated by automated systems and third-party providers. Output may be inaccurate, incomplete, or variable, and is not suitable for measurement, manufacturing, authentication, appraisal, safety-critical, or other high-stakes use. You are responsible for how you use generated output and must have the rights necessary to submit the source media.

8. Third-party services

The Service relies on third-party providers, including 3D generation, cloud storage, identity, messaging, and platform providers. Their services may be subject to their own terms and may change or become unavailable. We are not responsible for third-party services we do not control.

9. Availability and changes

The Service is provided on an evolving basis. We may add, change, limit, suspend, or discontinue features, and may impose limits to protect the Service. During development, availability may change without notice. Export important content and keep independent backups of irreplaceable originals.

10. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that generated output will meet your expectations. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

11. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, profits, or goodwill, arising out of or relating to the Service. Our total aggregate liability for all claims relating to the Service will not exceed the greater of the amount you paid for the Service in the twelve months before the claim or US$50. Nothing in these Terms excludes liability that cannot be excluded by law, and mandatory consumer rights are not affected.

12. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from claims and reasonable costs arising from Your Content, your misuse of the Service, or your violation of these Terms or applicable law.

13. Termination

You may stop using the Service and delete your account at any time in the app. We may suspend or terminate your access if you materially violate these Terms or if required by law. On termination, the licence in Section 4 ends and we delete your data as described in our Privacy Policy. Sections that by their nature should survive will survive.

14. Governing law and disputes

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law rules, and the courts of Hong Kong will have jurisdiction, except where mandatory consumer-protection laws in your country of residence give you the right to bring proceedings locally. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at support@keepscape.net.

15. Changes to these Terms

We may update these Terms from time to time. We will post changes on this page and update the "Last updated" date. Material changes will be notified through the Service where appropriate and, where required by law, we will seek your consent. Continued use after changes take effect means you accept the updated Terms.

16. Contact us

Questions about these Terms can be sent to support@keepscape.net.

Japan Addendum

This addendum applies to consumers in Japan and supplements the Terms above. Where a provision of this addendum conflicts with the general Terms, this addendum controls for consumers in Japan.

Disclosure under the Act on Specified Commercial Transactions

Consumer protection

Nothing in these Terms excludes or limits rights that you have as a consumer under mandatory provisions of Japanese law, including the Consumer Contract Act and the Act on Specified Commercial Transactions. If any provision is held invalid under such mandatory law, that provision will not apply to you, but the remaining provisions remain in effect.

Personal information

Our handling of personal information is described in our Privacy Policy and the Japan Addendum to it, including the purposes of use, cross-border transfer, security measures, and how to request disclosure, correction, deletion, or suspension of use.

European Economic Area, United Kingdom, and Switzerland Addendum

This addendum applies to consumers in the EEA, the UK, and Switzerland and supplements the Terms above. Where a provision of this addendum conflicts with the general Terms, this addendum controls for those consumers.